JOB Description : Operations Engineer (Telecom VAS) or Senior Operations Engineer
The Job would involve the following aspects:
Responsible for product & platform support for a customer.
Would have to gain in-depth operational knowledge of products and
diagnose/fix most of the issues and complaints with minimal support from the Product team.
Should be hands on for all the day to day operational activities (Process adherence & incident reports, security updates, Backup , Reporting , Release management, Testing, CDR, reconciliation).
Brief requirements are as follows
3+ years of experience
Good understanding of telecom/GSM concepts and solutions/products in telecom space.
Good knowledge of Windows and Linux OS or worked as system administrator.
Basic knowledge of `Networking’ with hands on experience in IP routing, switch configuration, Firewall configuration.
Experience in Database, backup, Product Support, Production Support/Application Support
Exposure to VAS industry would be an added advantage.
JOB Description : Operations Manager
Please find the below mentioned Job Profile:
· Good knowledge of telecom/GSM concepts.
· Good understanding of solutions/products in telecom space.
· Good working knowledge of Windows and Linux OS
· Should have a working knowledge of Networking fundamentals.
· Good verbal and communication skills.
· Should have managed telecom projects.
· Exposure to VAS industry would be an added advantage.
*The Job would involve the following aspects:*
· Leading the operations team for all customers in that specific country.
· Resource planning and management, including training and enabling
· Anchor all new deployments and manage the ongoing operations.
· Liaison with the sales and account team for customer requirements.
· Requirements management, including change management
· Project planning, scheduling, tracking, reporting & communication to stakeholders
· Conceptualizing and implementing solutions
· Review with the delivery team for opportunities of improvement periodically
*Soft Skills:*
· Good problem solving skills
· Customer management skills
· Presentation skills
· Team grooming & team building skills
· Multitasking – planning & prioritization skills
send your application to arema212@yahoo.com
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