Vacancy for Telco VAS Company03/11/09

 

    JOB Description : Operations Engineer (Telecom VAS) or Senior Operations Engineer
    The Job would involve the following aspects:
    Responsible for product & platform support for a customer.

    Would have to gain in-depth operational knowledge of products and
    diagnose/fix most of the issues and complaints with minimal support from the Product team.
    Should be hands on for all the day to day operational activities (Process adherence & incident reports, security updates, Backup , Reporting , Release management, Testing, CDR, reconciliation).

    Brief requirements are as follows
    3+ years of experience

    Good understanding of telecom/GSM concepts and solutions/products in telecom space.
    Good knowledge of Windows and Linux OS or worked as system administrator.
    Basic knowledge of `Networking’ with hands on experience in IP routing, switch configuration, Firewall configuration.

    Experience in Database, backup, Product Support, Production Support/Application Support
    Exposure to VAS industry would be an added advantage.

    JOB Description : Operations Manager
    Please find the below mentioned Job Profile:

    · Good knowledge of telecom/GSM concepts.
    · Good understanding of solutions/products in telecom space.
    · Good working knowledge of Windows and Linux OS
    · Should have a working knowledge of Networking fundamentals.
    · Good verbal and communication skills.
    · Should have managed telecom projects.
    · Exposure to VAS industry would be an added advantage.

    *The Job would involve the following aspects:*
    · Leading the operations team for all customers in that specific country.
    · Resource planning and management, including training and enabling
    · Anchor all new deployments and manage the ongoing operations.
    · Liaison with the sales and account team for customer requirements.
    · Requirements management, including change management
    · Project planning, scheduling, tracking, reporting & communication to stakeholders
    · Conceptualizing and implementing solutions
    · Review with the delivery team for opportunities of improvement periodically

    *Soft Skills:*

    · Good problem solving skills
    · Customer management skills
    · Presentation skills
    · Team grooming & team building skills
    · Multitasking – planning & prioritization skills

    send your application to arema212@yahoo.com

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